Process automation and document management from the Cloud

The cloud instances we offer in Germany are operated exclusively on infrastructure in German data data centers of a German cloud provider.

Modern cloud applications usually provide REST APIs for certain functionalities. These can be called in processes of your JobRouter® instance via JavaScript or PHP from forms or rules.

So-called webhooks are also often a possibility for communication between different cloud services. JobRouter® also offers a REST API for a variety of functionalities, especially for the three areas of processes, documents, and data. You can find more information on this in the JobRouter® REST API documentation. You can call these programmatically from other cloud applications if the corresponding options are available there.

The following systems can also be connected:

• DocuWare Cloud: Via the configuration menu available in JobRouter®. There you enter the corresponding connection data.
• O365/M365 e-mail accounts: Can be used to send e-mails from JobRouter® and to retrieve e-mails for automatic process start.
• Microsoft Office Online: Can be activated via configuration in your cloud instance.

The connection to your local ERP system depends on the interfaces available there and the functional and technical requirements.
 

In general, the connection is made via:

• Database connection (→ site-to-site VPN connection and direct database access or use of the
  Remote DB Client for access within processes)
• File exchange (→ JobStart file import, sFTP, SMB access to shares)
• Program or script calls using PHP from processes in JobRouter®
• REST API
• SOAP API

The JobRouter® platform and all components used to operate the JobRouter® platform are updated regularly in accordance with the JobRouter® Cloud SaaS service description.

If test systems are included in the selected Edition, these are updated first, followed by the productive system with a certain time interval.

The testing of the applications created in JobRouter® after updates and any necessary adjustments are not part of the service.

The Cloud places new demands on secure data exchange and access. With the JobRouter® cloud solution, you work differently, but equally well:  

• Direct access to data and databases via site-to-site VPN, RemoteDB and OpenVPN as well as REST API and webhooks for triggering third-party systems
• Data export and import via access to all swappable directories (especially dashboard and system activities) using sFTP access
• Process start possible via sFTP and e-mail import, site-to-site VPN or REST API
• Access to log files via sFTP and logviewer
• Authentication via one or more stored SAML-compatible identity providers with 2FA, for example

• Management of the public cloud environment
• Provision of the infrastructure and ensuring availability
• Ongoing technical administration
• Daily data backups
• Regular maintenance with updates
• Continuous monitoring of the systems and JobRouter® system components
• Elimination of any faults 

Your cloud benefits at a glance:

• Secure TLS connection (HTTPS) enables access from anywhere
• Cloud infrastructure in German data centers
• Cloud provider certified according to ISO 27001 and IT-Grundschutz (BSI)
• Compliance with data protection regulations (GDPR/DSGVO) through appropriate technical and organizational measures (TOMs)
• Full cost transparency and control thanks to a simple license model 

• Use of a fully comprehensive JobRouter® environment via web browser
• Use of the familiar process design functions
• Option to connect third-party systems, other cloud services and data sources