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Data Protection Regulations

What kind of data is stored?

What kind of data is stored?

When you visit www.jobrouter.com, our server records data relating to your visit to our website. The information is temporarily saved in a log file. The following information is stored until automated deletion:

  • IP address of the requesting computer,
  • Date and time of access,
  • URL accessed,
  • Status message for the call,
  • amount of data transferred,
  • if applicable, the website via which you called the URL (referrer URL),
  • Information on the browser used.

We use the data to

  • to ensure the technically flawless functioning of the website.
  • to ensure the security and stability of the system as a whole, and
  • for other administrative purposes.

The legal basis for our approach is the GDPR, since data processing is "necessary to safeguard the legitimate interests of the responsible party or a third party" (see Art. 6 Para. 1f, GDPR). Our legitimate interest arises from the stated purposes of data collection.

When contacting JobRouter AG, you will be requested to provide us with personal data such as name, company, e-mail and telephone number. Of course, you are free not to provide this information.

In this case, however, JobRouter AG is not in a position to provide you with the desired products, services or information.

TLS encryption

TLS encryption

For security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator, this site uses a state-of-the-art encryption method (TLS). You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in the URL bar of the browser.

Matomo

Matomo

This website uses Matomo, an open source software for statistical evaluation of visitor access. Matomo uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website will be stored on the server of the provider in France. The IP address is anonymised immediately after processing and before it is stored. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can decide whether a unique web analysis cookie may be stored in your browser in order to enable the website operator to collect and analyse various statistical data.

Integration of third-party services and content

Integration of third-party services and content

It may happen that third party content, such as videos from YouTube, map material from OpenStreetMap, RSS feeds or graphics from other websites are integrated into this online offer. This always presupposes that the providers of this content (hereinafter referred to as "third-party providers") use the IP address of the user. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. We make every effort to use only those contents whose respective providers only use the IP address to deliver the contents. However, we have no influence on whether the third party providers store the IP address for statistical purposes, for example. As far as this is known to us, we inform the users about it.

How is this data used?

How is this data used?

Personal data is only collected, processed and used by JobRouter AG to the extent necessary to provide the services offered.

In addition, JobRouter AG may use this data in addition to the purpose indicated in the respective input field - provided you give us your consent to do so.

To whom is this data made available?

To whom is this data made available?

If you have provided us with personal data, we will only use it to answer your questions. Your personal data will only be passed on to our JobRouter sales partners if this is advantageous for the quality of customer service due to professional competence and geographical proximity.

You have the right to revoke your consent at any time with effect for the future.

Which data is used in the JobRouter Academy?

Which data is used in the JobRouter Academy?

Via our JobRouter Academy academy.jobrouter.com you have access to all training contents. We use the solution of Alphabrik GmbH, Gertigstraße 48, 22303 Hamburg, Germany, which provides the e-learning system WebCampus for JobRouter AG. This also includes troubleshooting and troubleshooting. The data will only be collected, processed and used for the aforementioned purpose.

When registering for the e-learning platform, we store your first name and surname as well as your company contact data for the correct salutation and for a possible invoice for training content that is subject to purchase, which is processed for this purpose by JobRouter AG. In addition, your e-mail address will be stored for login access and, if necessary, as a contact option for questions regarding training content.  

In addition, the learning progress of all users is stored in individual training contents for the purpose of reporting authorizations for classroom training and contractually required recertification training. Your group assignments, roles, authorizations, assessments and login times are also saved. We use these data exclusively for the operation of the JobRouter Academy and do not pass them on to third parties. The data is hosted on servers accessed by us. Computer name/IP address can be stored for a short time (maximum 7 days) for error analysis.

You can cancel your account at the JobRouter Academy at any time. Either by e-mail to academy@jobrouter.com, or by message, either by post to JobRouter AG, Besselstraße 26, D-68219 Mannheim or by telephone at +49 (0) 621/426460.

Which data is used for the JobRouter newsletter?

Which data is used for the JobRouter newsletter?

You can subscribe to our newsletter via the JobRouter website. When you subscribe to our newsletter, we only collect personal data from you via your e-mail address. We use this data exclusively for the personalization and execution of our newsletter distributions. A transfer to third parties takes place to the extent that we use the web-based CleverReach solution as our newsletter tool, CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede (Privacy Policy: www.cleverreach.com/en/privacy-policy/). Your e-mail address will be maintained by CleverReach in an appropriate distribution list so that you receive exactly the news and information you have subscribed to. In order to track which information is well received and used by our newsletter subscribers, we access CleverReach's analysis and reporting services. In order to prevent the misuse of e-mail addresses, subscribers must confirm their subscription to our newsletters by e-mail in an automated process (double opt-in).

You can change/reduce or cancel your subscription at any time (opt-out). Either conveniently by using the link at the bottom of each of our mailings, by sending an e-mail to support@jobrouter.com, or by sending a message, either by post: JobRouter AG, Besselstraße 26, D-68219 Mannheim or by telephone at +49 (0) 621/426460.

What data is collected at trade fairs and events?

What data is collected at trade fairs and events?

If you give your business card, e-mail address or telephone number to JobRouter AG at events or trade fairs, we will use the cloud solution from snapADDY GmbH, Juliuspromenade 3, 97070 Würzburg, Germany (Privacy Policy: www.snapaddy.com/en/legal/privacy.html) for lead recording. Your personal data will be collected and deleted from the SnapAddy platform after it has been transferred to JobRouter. We will then store your personal data for the purpose of processing your enquiry and our offer.

In accordance with the legal regulations and in the interests of data economy, we generally only collect data that is required for the provision of this particular service. As far as we ask for further information in our forms, the information is always voluntary and marked as such.

Which data is used for the JobRouter webinars?

Which data is used for the JobRouter webinars?

When you register for a JobRouter webinar, we only collect personal data from you via your e-mail address. We use this data exclusively to conduct our webinars. We pass this data on to third parties to the extent that we use the web-based software solution GoToWebinar from Citrix, Citrix Headquarters, 4988 Great America Parkway, Santa Clara, CA 95054, United States. (Privacy Policy: www.citrix.com/about/legal/). Citrix is responsible for providing this service and the data processing associated with it.

After the webinar, aggregated statistical data will be transmitted to JobRouter AG. If you have asked a question during the webinar, we will receive your request for further processing after the webinar. We ourselves are responsible for the data stored by JobRouter AG during this process.

When you register to participate, you will receive further information and reminders about the event before and after the event by e-mail.

Embedded YouTube videos

Embedded YouTube videos

We embed YouTube videos on some of our websites. YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA is the operator of the corresponding plug-ins. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. YouTube is thereby informed about the sites you visit. If you are logged into your YouTube account, YouTube can also associate your surfing behavior with your personal profile. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider uses cookies that collect information about user behavior.

If you have deactivated the storage of cookies for the Google Ad program, you will not have to worry about cookies when viewing YouTube videos. YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the saving of cookies in your browser.

Further information about handling user data, can be found in the data protection declaration of Google: policies.google.com/privacy?hl=en.

Tidio Chat

Tidio Chat

This website is using Tidio, a chat platform that connects users with the customer support of JobRouter AG. We do not collect any personal data other than your IP address and only with the consent of the users. The messages and data exchanged are stored within the Tidio application. For more information, please refer to their Privacy Policy.

JobRouter AGis not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

Deletion of stored data

Deletion of stored data

The deletion of the stored personal data takes place if you revoke your consent for storage, if their knowledge is no longer necessary for the fulfilment of the purpose pursued with the storage or if their storage is inadmissible for other legal reasons.

Providing information about the stored data

Providing information about the stored data

On request we can provide you free of charge with all the personal data that is stored by JobRouter AG about you. Naturally there is the possibility to have errors corrected, your data updated or to have them deleted. Additionally you can withdraw a consent to acquire, process and use your personal data at any time.

Safety advice: We always seek to save your personal data with all technical and organizational possibilities so they are not accessible to third parties. When communicating via e-mail, we cannot assure complete data security, so we recommend sending confidential information via mail.

Data Protection Officer

Data Protection Officer

DEUDAT GmbH
Herr Mario Arndt
Zehntenhofstraße 5b
65201 Wiesbaden

Tel.: +49 611 950008-32
Fax: +49 611 950008-5932
E-mail: mario.arndt(at)deudat.de

Competent supervisory authority

Competent supervisory authority

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit
Postfach 10 29 32
70025 Stuttgart

Tel.: +49 711 615541-0
Fax: +49 711 615541-15
E-mail: poststelle(at)lfdi.bwl.de