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Data Protection Regulations

1. Data protection at a glance

General information

General information

The following notes provide a simple overview of what happens to your personal information when you visit our website. Personal information is any information that personally identifies you. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

Data collection on our website

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Their contact data can be found in the Legal Disclosure page of this website.

How do we collect your data?

On the one hand, your data is collected by you communicating it to us. This may, for example, involve data that you enter in a contact form.

Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. Internet browser, operating system or time of page call). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure that the website is error-free. Other data can be used to analyze your user behavior.

What rights do you have with regard to your data?

You have the right at any time and free of charge to obtain information about the origin, recipient and purpose of your stored personal data. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address given in the Legal Disclosure for this as well as for further questions on the subject of data protection. Furthermore, you have the right to appeal to the responsible supervisory authority.

In addition, you have the right, under certain circumstances, to demand the restriction of the processing of your personal data. For details please refer to the data protection declaration under "Right to limitation of processing".

Which data is used in the JobRouter Academy?

Which data is used in the JobRouter Academy?

You can access all training content via our JobRouter Academy athttps://academy.jobrouter.com/en/. We use the WebCampus e-learning solution, provided by Alphabrik GmbH, located at Gertigstraße 48, 22303 Hamburg, Germany. This also includes troubleshooting. The data will only be collected, processed and used for the aforementioned purpose.

When registering for the e-learning platform, we store your first name and surname as well as your company contact data for the correct salutation and for a possible invoice for training content that is subject to purchase, which is processed for this purpose by JobRouter AG. In addition, your e-mail address will be stored for login access and, if necessary, as a contact option for questions regarding training content.  

In addition, the learning progress of all users is stored in individual training contents for the purpose of reporting authorizations for classroom training and contractually required recertification training. Your group assignments, roles, authorizations, assessments and login times are also saved. We use these data exclusively for the operation of the JobRouter Academy and do not pass them on to third parties. The data is hosted on servers accessed by us. Computer name/IP address can be stored for a short time (maximum 7 days) for error analysis.

You can cancel your account at the JobRouter Academy at any time. Either by e-mail to academy@jobrouter.com, or by message, either by mail to JobRouter AG, Besselstraße 26, D-68219 Mannheim or by telephone at +49 (0) 621/426460.

Which data is used for the JobRouter webinars?

Which data is used for the JobRouter webinars?

When you register for a JobRouter webinar, we only collect personal data from you via your e-mail address. We use this data exclusively to conduct our webinars. We share this data with third parties to the extent that we use the web-based software solutions of GoToWebinar from Citrix, Citrix Headquarters, 4988 Great America Parkway, Santa Clara, CA 95054, United States and Zoom from Zoom Video Communications headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113 United States. (Privacy Policy: https://www.citrix.com/about/legal/ and https://zoom.us/privacy). Citrix and Zoom Video Communications are responsible for providing this service and the data processing associated with it.

After the webinar, aggregated statistical data will be transmitted to JobRouter AG. If you have asked a question during the webinar, we will receive your request for further processing after the webinar. We ourselves are responsible for the data stored by JobRouter AG during this process.

When you register to participate, you will receive further information and reminders about the event before and after the event by e-mail.

What data is collected at trade fairs and events?

What data is collected at trade fairs and events?

If you give your business card, e-mail address or telephone number to JobRouter AG at events or trade fairs, we use the cloud solution from snapADDY GmbH, Juliuspromenade 3, 97070 Würzburg, Germany for lead collection (data protection declaration: https://www.snapaddy.com/en/legal/privacy.html). Your personal data will be collected and deleted from the SnapAddy platform after it has been transferred to JobRouter. We will then store your personal data for the purpose of processing your enquiry and our offer.

In accordance with the legal regulations and in the interests of data economy, we generally only collect data that is required for the provision of this particular service. As far as we ask for further information in our forms, the information is always voluntary and marked as such.

Third-party analysis tools and tools

Third-party analysis tools and tools

When you visit our website, your surfing behavior can be statistically evaluated. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you.

You can object to this analysis or prevent it by not using certain tools. Detailed information on these tools and your opt-out options can be found in the following privacy statement.

2. General information and mandatory information

Data protection

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this data protection explanation.

If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This Privacy Policy explains what information we collect and how we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security gaps. A complete protection of the data against access by third parties is not possible.

Note on the responsible body

Note on the responsible body

The responsible body for data processing on this website is:

JobRouter AG
Besselstraße 26
68219 Mannheim
Germany

phone: +49 (0) 621 42646-0
e-Mail: office@jobrouter.com

Responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Statutory data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

DEUDAT GmbH
Herr Mario Arndt
Zehntenhofstraße 5b
65201 Wiesbaden

phone: +49 611 950008-32
e-mail: mario.arndt(at)deudat.de

Revocation of your consent to data processing

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of objection against data collection in special cases and against direct advertising (Art. 21 DSGVO)

If data processing is carried out on the basis of Art. 6 para. 1 lit. e or f DSGVO, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which a processing is based can be found in this data protection declaration. If you file an objection, we will no longer process your personal data concerned unless we can prove compelling reasons for the processing worthy of protection which outweigh your interests, rights and freedoms or the processing serves the assertion, exercise or defense of legal claims (objection according to Art. 21 para. 1 DSGVO).

If your personal data are processed for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct advertising. If you object, your personal data will no longer be used for direct marketing purposes (objection according to Art. 21 para. 2 DSGVO).

Right of appeal to the competent supervisory authority

In the event of infringements of the DSGVO, the persons concerned have the right to appeal to a supervisory authority, in particular in the Member State of their habitual residence, workplace or place of presumed infringement. The right of appeal shall be without prejudice to other administrative or judicial remedies.

Right to data transferability

You have the right to have data, which we process on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done as far as it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the Legal Disclosure page for this and other questions on the subject of personal data.

Right to limitation of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the Legal Disclosure page. The right to restriction of the processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination you have the right to demand the restriction of the processing of your personal data.
  • If the processing of your personal data has taken place unlawfully, you may demand that the data processing be restricted instead of deleted.
  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 Para. 1 DSGVO, a balance must be struck between your and our interests. As long as it is not yet clear whose interests predominate, you have the right to demand that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data may only be processed - apart from their storage - with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Duration of storage

Personal data will be deleted at the end of the legal retention period if they are no longer necessary for the performance of the contract or contract initiation.

Legal basis of the processing

If you have given us your consent to process your personal data for a specific purpose, the processing is based on Art. 6 para. 1 a DSGVO. If such processing is necessary in order to fulfil a contract with you or to initiate such a contract, the processing is based on Art. 6 para. 1 b DSGVO. In some cases, e.g. to fulfil tax obligations, we may be subject to a legal obligation to process personal data, the legal basis for which in such cases is Art. 6 para. 1 c DSGVO. In rare cases, processing may also take place in order to protect vital interests of you or another natural person. In this exceptional case, processing takes place on the basis of Art. 6 para. 1 d DSGVO. Finally, processing operations may also be based on Art. 6 para. 1 f DSGVO. This is the case if the processing is carried out to safeguard a legitimate interest for our company or a third party, provided that your interests, fundamental rights and fundamental freedoms do not prevail. Such a legitimate interest can already be accepted if you are our customer. If the processing of personal data is based on Art. 6 para. 1 f DSGVO, our legitimate interest is the performance of our business activities.

Safety and security

As the data controller, we have taken technical and organizational security measures in accordance with Art. 32 DSGVO. These include in particular measures to ensure the confidentiality, integrity and availability of the data. In addition, we have set up processes to ensure that data subjects' rights are safeguarded, that personal data are deleted and that we react immediately to the threat posed by such data. In addition, we ensure the protection of personal data already during the development and selection of hardware and software in accordance with the principles of Art. 25 DSGVO. All our employees and persons involved in data processing are obliged to comply with the Basic Data Protection Ordinance and other laws relevant to data protection as well as to treat personal data confidentially.

In the event of the collection and processing of personal data, the information is transmitted in encrypted form in order to prevent misuse of the data by third parties. Our security measures are continuously revised in line with technological developments.

Nevertheless, Internet-based data transmissions can in principle have security gaps, so that absolute protection cannot be guaranteed.

Changes to our data protection regulations

We reserve the right to change our security and data protection measures if this becomes necessary due to technical development. In these cases we will also adapt our data protection information accordingly. Please therefore take note of the latest version of our data protection declaration.

3. Data collection on our website

Cookies

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser during your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions requested by you (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are dealt with separately in this data protection declaration.

Links

If you use external links that are offered on our website, this data protection declaration does not extend to these links. Insofar as we offer links, we assure you that at the time the link was created no infringements of applicable law were discernible on the linked websites. However, we have no influence on compliance with data protection and security regulations by other providers. Therefore, please inform yourself on the websites of the other providers about the data protection declarations provided there.

Children and adolescents

Persons under the age of 16 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and young people, do not collect them and do not pass them on to third parties.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  •     Browser type and browser version
  •     used operating system
  •     Referrer URL
  •     Hostname of the accessing computer
  •     Time of the server request
  •     IP address

This data will not be merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the technically error-free presentation and optimization of his website - for this purpose the server log files must be recorded.

Tidio Chat

This website uses Tidio, a chat platform that connects users with JobRouter AG's sales team and partner management. We do not collect any personal data other than your IP address and only with the consent of the user. The exchanged messages and data are stored within the Tidio application. Further information can be found in the provider's data protection declaration.

JobRouter AG only uses these messages or data to track registered problems or requests from users. Your personal data will be processed and transmitted in accordance with the General Data Protection Ordinance (GDPR).

Contact form

If you send us enquiries via the contact form, your details from the enquiry form including the contact data you provided there will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. These data will not be passed on without your consent.

The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request including all personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a DSGVO) and/or on our legitimate interests (Art. 6 para. 1 lit. f DSGVO), as we have a legitimate interest in the effective processing of the enquiries addressed to us.

The data you send us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Registration on our portal

You can register on our portal to use additional features on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory data requested during registration must be provided in full. Otherwise we will refuse the registration.

In the case of important changes, for example in the scope of our services or in the case of technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The data entered during registration will be processed on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent at any time. An informal e-mail notification to us is sufficient for this purpose. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our portal and will subsequently be deleted. Legal retention periods remain unaffected.

4. Analysis tools and advertising

Matomo (formerly Piwik)

Matomo (formerly Piwik)

This website uses the open source web analysis service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of the use of the website by them. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before it is stored.

Matomo cookies remain on your terminal until you delete them.

The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the anonymous analysis of user behavior in order to optimize both the website and advertising.

The information generated by the cookie about the use of this website is not passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you do not agree with the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from storing usage data. If you delete your cookies, the Matomo Opt-Out-Cookie will also be deleted. The opt-out must be reactivated when you visit our site again.

5. Newsletter

Newsletter data

Newsletter data

If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We use these data exclusively for the dispatch of the requested information and do not pass these on to third parties.

The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of data, e-mail address and their use to send the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you cancel the newsletter. Data stored by us for other purposes remain unaffected by this.

CleverReach

This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service with which the newsletter dispatch can be organized and analyzed. The data you enter for the purpose of receiving the newsletter (e.g. e-mail address) is stored on the CleverReach servers in Germany and Ireland.

Our newsletters sent with CleverReach enable us to analyze the behavior of newsletter recipients. Among other things, it can be analyzed how many recipients have opened the newsletter message and how often which link was clicked in the newsletter. Conversion tracking can also be used to analyze whether a predefined action (e.g. purchase of a product on our website) has taken place after clicking on the link in the newsletter. Further information on data analysis through the CleverReach newsletter can be found at: https://www.cleverreach.com/en/features/reporting-tracking/

Data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

If you do not want an analysis by CleverReach, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. You can also unsubscribe directly on the website.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted both from our servers and from CleverReach's servers after you cancel the newsletter. Data stored by us for other purposes remain unaffected.

For further details, please refer to CleverReach's data protection regulations at: https://www.cleverreach.com/en/privacy-policy/

6. Plugins and Tools

YouTube

YouTube

Our website uses plugins from the YouTube website. The website is operated by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in advanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they view the video. However, YouTube's enhanced privacy mode does not necessarily preclude the sharing of information with YouTube partners. YouTube connects to the Google DoubleClick network whether or not you're watching a video.

When you start a YouTube video on our site, it connects to YouTube's servers. This will tell the YouTube server which of our pages you've visited. If you are logged in to your YouTube account, you can allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube can also store various cookies on your device after you start a video. YouTube can use these cookies to obtain information about visitors to our website. This information is used, among other things, to collect video statistics, improve usability and prevent fraud. The cookies remain on your device until you delete them.

If necessary, after the start of a YouTube video, further data processing operations may be triggered over which we have no control. YouTube is used in the interest of an appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. Further information on data protection at YouTube can be found in its data protection declaration at: https://policies.google.com/privacy.

Our own services

Our own services

Applications

We offer you the opportunity to apply to us (e.g. by e-mail, mail or online application form). In the following we will inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that your data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated strictly confidentially.

Scope and purpose of data collection

If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary for a decision on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-neu according to German law (initiation of an employment relationship), Art. 6 para. 1 lit. b DSGVO (general contract initiation) and - if you have given your consent - Art. 6 para. 1 lit. a DSGVO. Consent may be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in the processing of your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG-neu and Art. 6 Para. 1 lit. b DSGVO for the purpose of carrying out the employment relationship.

Retention period of the data

If we are unable to make you a job offer, you reject a job offer, withdraw your application, revoke your consent to data processing or request us to delete the data, the data transmitted by you including any remaining physical application documents will be stored for a maximum of 6 months after completion of the application process (retention period) in order to be able to trace the details of the application process in the event of discrepancies (Art. 6 Para. 1 lit. f DSGVO).

You may object to this storage if you have legitimate interests that outweigh our interests.

After expiry of the retention period, the data will be deleted unless there is a legal obligation to retain or any other legal reason for further storage. If it is evident that the retention of your data will be necessary after the expiry of the retention period (e.g. due to an impending or pending legal dispute), deletion will only take place when the data has become irrelevant. Other legal storage obligations remain unaffected.

Last update: 07/2019