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A BPM tool for improving process management

How JobRouter® software helps with business process management

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  • CategoryProcess automation insights

Whether in a small business or a large corporation - processes and workflows in companies in every industry are becoming increasingly complex. To design business processes digitally and to use the potentials of automation, many companies rely on software solutions: so-called BPM tools as programs for process management. Learn here about the advantages of a system like JobRouter® for Business Process Management and how you can use it.

What are BPM tools? A definition

BPM means Business Process Management.BPM tools are, therefore, programs for process management. Sometimes they are also referred to as BPMS, abbreviated for Business Process Management Software or Business Process Management System. Those tools help model, implement and continuously improve business processes in companies of all sizes and from different industries.

BPM tools are used for: digital vacation requests, invoice processing, employee onboarding and other use cases

From a comprehensive software suite to an intelligent solution

To optimize a single business process, you can choose from smaller software packages that allow for some process management. Or, you can select a comprehensive business process management suite suite that covers all phases of the BPM lifecycle.

Intelligent Business Process Management Systems (iBPMS) go one step further than traditional business process management tools. They combine process management with AI, cloud-based software, and user-friendly low-code tools. In addition, the systems enable real-time analytics, support mobile platforms, work with complex event processing (CEP), and allow for easy integration of other tools. iBPMS connects humans and machines and the Internet of Things (IoT) to optimize processes more data-driven and help companies become more effective in their daily work.

Deploying the software along the BPM lifecycle

Comprehensive process management software is a collection of technologies that helps design, model, execute, monitor, and optimize business processes. Ideally, a BPM system covers the entire lifecycle of process-oriented management.

Deploying the software along the BPM lifecycle

Comprehensive process management software is a collection of technologies that helps design, model, execute, monitor, and optimize business processes. Ideally, a BPM system covers the entire lifecycle of process-oriented management.

1. Design

When you start with process management, the first step is to identify your company's existing business processes and map and visualize them digitally. Applications like PowerPoint have already reached their limits here. On the other hand, a good BPM tool offers you everything you need for process design and makes it easier to control them later on. JobRouter® includes, among other things, a Process Designer tool and a converter for files in Business Process Model and Notation (BPMN) format to import and graphically represent business processes in the software effortlessly.

In the design phase of the BPM lifecycle, you can also identify initial optimization potential. Visualization helps you discover opportunities and risks.

2. Modeling & Implementation

This phase is about designing the workflow, creating it digitally, and building interfaces. JobRouter® supports you in your workflow management with a low-code editor. That is, you can easily design the workflows with just a few clicks - without any programming knowledge at all. In addition, as a BPM system, JobRouter® offers interfaces for connecting 3rd party applications and a flowchart and forms designer.

3. Execution

The next phase focuses on executing the business processes as a standard for your organization. To accomplish this, you can release the created process models to your employees, who now integrate them into their everyday work and experience the benefit of a digital workplace. In addition, users will automatically validate those processes.

4. Monitoring

In the execution phase, you generate data that you can evaluate and visualize in the monitoring phase. You can focus on areas where there is still potential for process improvement. The JobRouter® BPM software provides the integrated heat map to visualize KPIs.

5. Optimization

In the fifth step, you draw on the findings of the collected data from the last phase and evaluate how you can further optimize the process. This phase is followed by the previously mentioned phases of the BPM lifecycle again: Design, Modeling, Execution, Monitoring, and again the Optimization phase - supported at each step by the comprehensive JobRouter® BPM suite. This way, you can ensure that your business processes will continuously improve.

Why is a process management system valuable software?

In a globalized and digitized world, the demands on companies and their business processes are increasing more and more. Many business processes span across departments and locations, and third parties, such as customers and suppliers, must also be connected to the process. Maintaining an overview here without a BPM system would be a real challenge.

Customer expectations are also rising. High quality and ever faster processes are required. Software such as JobRouter® that allows you to automate and optimize business processes can help master these challenges and strengthen your position in the market.

With a BPM system, you work efficiently by using resources such as systems and software optimally. Your employees will appreciate it.

What should you consider when selecting a BPM system?

To take full advantage of the benefits, picking suitable software is vital. We have collected some criteria that experience has shown play an important role in searching for and selecting good BPM software: Monitoring, scalability, security, analysis and simulation functions, and user-friendliness.

1. Monitoring

Make sure that you can use the BPM software to monitor key business indicators in real-time, if possible. Ideally, you should be able to visualize data in a dashboard.

2. Scalability

Every company has its unique characteristics and individual requirements. Therefore, make sure that the selected process management software can map these. This includes connectivity to third-party systems and preferred data types or archiving and search functions for documents. A scalable solution is also necessary for companies with growth and expansion plans to implement current conditions and allow future changes.

3. Security

Research of the Digital Office Index of the Bitkom digitalization association shows that 65 percent of the 1,104 companies surveyed fear unauthorized access to sensitive company data in the course of digitalization. Security is, therefore, one of the most important criteria when it comes to selecting a suitable BPM tool. Particularly in the case of Cloud solutions, where the data is hosted is at the forefront. In certain counties, government regulations are stringent. Therefore, it is advisable to choose a software provider that stores the data in a data center in your country. In addition, process management software should meet the requirements of DSGVO and GoBD.

4. Analysis and Simulation

You should make sure that the software provides an analysis and simulation function. For example, it is possible to analyze weak points of a process if the software offers a heat map function. The simulation function allows you to test the process from the end user's point of view. It will enable you to check the functionality of subsequent steps, system activities, control conditions, or scripts and detect errors in advance.

5. User-friendliness

For process designers, a flexible and user-friendly interface is essential, and this is the only way they can model and adapt even complicated process forms quickly and easily. For end-users, too, user-friendly BPM software is advantageous to start and control processes particularly easily.

Why you should use JobRouter® as process management software

How JobRouter® supports the BPM lifecycle
In the video, you will get all phases of the BPM lifecycle explained using JobRouter® functions.

From process design to modeling, execution, and monitoring to process optimization - the JobRouter® digitization platform is a flexible and customizable solution that offers you limitless application possibilities.

Our approach is simple: we digitize and automate all your business processes by networking data, documents, and business rules in a single system that fits perfectly into your IT landscape.

To do this, we rely on solid API technology and the expandable modular functions of our platform. You benefit from a BPM solution that enables you to digitally map and automate your entire business processes - and save right from the start.

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